Where does a refund go?

The payment method determines the route. Card refunds return to the original card; wallet payments return to the wallet. Cash-on-delivery follows the permitted wallet or verified bank route. A preview is not a completed refund.

The details that matter

Card and Apple Pay refunds return to the original card. Wallet payments return to the wallet. Cash-on-delivery refunds use Souqly Wallet or a verified bank transfer, never a card. A preview is not a completed refund.

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